Tag Archives: receptionist


A MAN walked into a doctor’s office. The receptionist asked him what he had. “Shingles,” he said. The receptionist took down his name, phone number and insurance information and told him to have a seat. Fifteen minutes later, a nurse’s aide took the man to an examining room and asked what he had. “Shingles,” he […]

Be Polite to Everyone

In an interview situation, remember you are constantly being evaluated by all with whom you come into contact. Be polite to everyone from the security guard to the receptionist, and do not do anything out of the ordinary or unprofessional. In 2002, a friend in New York City had interviewed a potential attorney and was […]

The True Value of Consultants

A lesson on how consultants can make a difference in an organization. (Is this the real reason Anderson went out of business?) A while back, we took some friends to a new restaurant, ‘Steve’s Place,’ and noticed that the waiter who took our order carried a spoon in his shirt pocket. It seemed a little […]