Tag Archives: Toll-free telephone number

Free IRS Phone Forums – Employee Plans

  Free phone forums featuring IRS employees discussing retirement plan topics. Upcoming Phone Forums Determination Letter Issues Regarding Employee Stock Ownership Plans – October 28, 2011 The presentation will cover topics such as technical issues affecting ESOPs and recurring issues noted in ESOP determination letter submissions. Presenters are Don Kieffer and Rick Parker in the […]

IRS Exceeds its Performance Goals on its Toll-Free Telephone Assistance Lines, TIGTA Finds

[TaxMama Note: IRS managed to handle millions of calls – without outsourcing the job to India or the Philippines. Think about it!] Courtesy of TIGTA – Treasury Inspector General for Tax Administration Increased Call Demand and Limited Resources Continue to Pose a Challenge WASHINGTON � The Internal Revvenue Service (IRS) exceeded its overall toll-free telephone […]