Outwitting Customer Service Systems

A little Jewish woman, calling Mount Sinai Hospital, said, “Hello,  darling, I’d like to talk with the person who gives the information  regarding your patients. I want to know if the patient is getting better, or doing like expected, or is getting worse.

The voice on the other end of the line said, “Could you please tell me, what is the patient’s name and room number?”

She said, “Yes, darling! she’s Sarah Finkel, in Room 302.”

He said, “Oh, yes. Mrs. Finkel is doing very well. In fact, she’s had two full meals, her blood pressure is fine, her blood work just came back as normal, she’s going to be taken off the heart monitor in a couple of hours and if she continues this improvement, Dr. Cohen is going to send her home Tuesday at twelve o’ clock.”

The woman gushed, “Thank God! That’s wonderful! Oh! that’s fantastic, darling!That’s wonderful news!”

The man on the phone said, “From your enthusiasm, I take it you must be a close family member or a very close friend!”

She said, “Very. In fact, I AM Sarah Finkel in 302! My doctor doesn’t tell me nothing!

Courtesy of the old I-HelpDesk & WebReview Digest

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