10 Steps to Resolving Collection Issues

Table of Contents

  1. Determine the Statute of Limitations
  2. Gather Information
  3. Evaluate your options
    • Audit reconsideration
    • Penalty abatement
    • Installment agreement (IA)
    • Currently non-collectible status (CNC)
    • Offer-in-Compromise (OIC)
    • Bankruptcy of tax debt
  4. Discuss options with client
  5. Determine your strategy
  6. Set Plan of Attack
  7. Contact IRS & Set the stage
  8. Provide documentation
  9. Be Prepared to wait & educate your client
  10. Re-evaluate & Follow-up
Family members get the following below the fold:
  • Download of Lecture Powerpoint PDF
  • List of Resources available for Resolving Collection Issues

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Resolving Collection Issues – Resources

Regarding Federal Trade Commission Guidelines on Telemarketing and Tax Debt Resolution

Substitute for Return Processing
http://www.irs.gov/irm/part4/irm_04-004-009.html

Online Payment Option for Installment Agreement

http://www.irs.gov/individuals/article/0,,id=149373,00.html

Form 843 – Requesting Abatement or Refund of Interest Due to IRS Error or Delay
http://www.irs.gov/instructions/i843/ch02.html#d0e195

CNC reconsideration closing codes:
http://www.irs.gov/irm/part5/irm_05-016-001.html#d0e292

Effective Tax Administration:
http://www.irs.gov/irm/part5/irm_05-008-011.html

IRS e-Services System
http://www.irs.gov/taxpros/article/0,,id=109646,00.html

IRS TaxToolKit
http://www.taxtoolkit.irs.gov/

Download the Lecture PDF to your desktop
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10 Steps to Resolving Collection Issue - Powerpoint Course

Links to www.irs.gov PDFs

Audit Reconsideration:
http://www.irs.gov/pub/irs-pdf/p3598.pdf

Form 9465 – Installment Agreement
www.irs.gov/pub/irs-pdf/f9465.pdf   

Form 13844 –  Application For Reduced User Fee For Installment Agreements
http://www.irs.gov/pub/irs-pdf/f13844.pdf

Form 1127 – Extension of Time to Pay Taxes Due to Undue Hardship
http://www.irs.gov/pub/irs-pdf/f1127.pdf 

IRS Form 12153 – Request for a Collection Due Process or Equivalent Hearing
http://www.irs.gov/pub/irs-pdf/f12153.pdf

Form 2848 – Power of Attorney
http://www.irs.gov/pub/irs-pdf/f2848.pdf

Form 8821 – Tax Information Authorization

http://www.irs.gov/pub/irs-pdf/f8821.pdf 

Form 911 – Request for Taxpayer Advocate Service Assistance
http://www.irs.gov/pub/irs-pdf/f911.pdf
 

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