Tag Archives: J. Russell George

IRS Can Reduce Real-Estate Costs by Increasing Use of Telework

[TaxMama note: The IRS started on this path several years ago. Many of my contacts have been working from home. CPA firms started doing this more than a decade ago. It saved them entire floors in office buildings – cutting costs significantly. Besides, this can cut traffic jams. Excellent idea.] WASHINGTON – The Internal Revenue […]

TIGTA Finds No Violations of Fair Tax Collection Practices By IRS Staff

Courtesy of the Treasury Inspector General for Tax Administration WASHINGTON — The Internal Revenue Service (IRS) did not close any cases in Fiscal Year (FY) 2011 involving abuse or harassment of taxpayers by IRS employees while they attempted to collect taxes, concludes a report publicly released today by the Treasury Inspector General for Tax Administration […]

IRS Exceeds its Performance Goals on its Toll-Free Telephone Assistance Lines, TIGTA Finds

[TaxMama Note: IRS managed to handle millions of calls – without outsourcing the job to India or the Philippines. Think about it!] Courtesy of TIGTA – Treasury Inspector General for Tax Administration Increased Call Demand and Limited Resources Continue to Pose a Challenge WASHINGTON � The Internal Revvenue Service (IRS) exceeded its overall toll-free telephone […]

TIGTA Report on IRS Customer Service

  TIGTA Publicly Releases Report on IRS Customer Service WASHINGTON  –  The Internal Revenue Service (IRS) provides helpful and accurate tax law assistance, but taxpayers experience lengthy wait times to speak with assistors, according to a new report publicly released by the Treasury Inspector General for Tax Administration (TIGTA). The audit, a follow-up review to […]

IRS Investigative Equipment Vulnerable to Waste and Loss

WASHINGTON – The Internal Revenue Service (IRS) should strengthen its controls over its investigative equipment to prevent waste and loss, according to a report publicly released today by the Treasury Inspector General for Tax Administration (TIGTA). The IRS’s Criminal Investigation (CI) Division has nearly 44,000 pieces of investigative equipment ranging from cars and badges to […]

TIGTA Audits IRS’s Administration of First-Time Homebuyer Credit

The Internal Revenue Service (IRS) may have allowed thousands of taxpayers to claim millions of dollars in First-Time Homebuyer Credits (the Credit) to which they were not entitled, according to a new report publicly released today by the Treasury Inspector General for Tax Administration (TIGTA). TIGTA found that some taxpayers claimed the Credit for homes […]

TIGTA Releases Review of Earned Income Tax Credit Program

The Treasury Inspector General for Tax Administration (TIGTA) today publicly released its most recent review of the Internal Revenue Service’s (IRS) Earned Income Tax Credit Program (EITC). The report concludes that the IRS has successfully developed processes to identify erroneous EITC payments prior to their issuance to taxpayers. However, the IRS estimates that between $10 […]