2009 Annual SB/SE Customer Base Survey to Begin

The Small Business/Self-Employed (SB/SE) division of the IRS will begin conducting its annual telephone survey of taxpayers starting January 21, 2009 and running through mid-April, 2009. This survey is targeted to small business and self-employed taxpayers who file certain income tax forms, including: 1120, 1120A, 1120S, 1065 and 1040 with schedules C, E or F.

As in previous years, the survey is designed to gather opinions about the delivery of SB/SE products and services. Taxpayers selected at random to participate in the survey will receive an advance letter from the survey contractor, Pacific Market Research (PMR), which will also include a letter from SB/SE Commissioner, Christopher Wagner explaining the purpose and importance of the survey. PMR will conduct the actual surveys by telephone, with each interview typically lasting about 15 to 18 minutes.

Completing the survey is strictly voluntary, and all individual responses will remain anonymous to the IRS. The interviewers from PMR will not ask for any personal or financial information, including Social Security or Employer Identification Numbers, or banking or financial information.

If contacted to take the survey, your cooperation and time in answering the questions will certainly be appreciated. Your thoughts and opinions help us in achieving our mission to provide top-quality service to America’s taxpayers.

If you have been contacted by PMR and would like additional details about the survey, please contact Policy Analyst Dorian Shawcross at 202-283-2809.

TaxMama note: Be VERY careful. NEVER, NEVER EVER, give your personal or financial information, including Social Security or Employer Identification Numbers, or banking or financial information to anyone who calls you on the phone. Not even if they say they are from the IRS.

If anyone asks, get THEIR name, phone number and business address – and call IRS and report it – 800-829-1040.

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