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Tax Information With A Mother's Touch Published by Eva Rosenberg, MBA, EA |
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We received a challenge from a member 'Down Under' to take action and stop complaining about NSI. From: "Ian C. Purdie VK2TIP" Subject: NSI Eva, With all these antics relating to NSI why don't all USA residents on the list mount a campaign of writing to their Congressmen and Senators? This is what you pay your taxes for - become an I-Help lobby. If it was in Australia I'd be turning up the heat. Yes, it does work for me here as I just had a whole bunch of regulations amended to keep the voracious at bay. Ian Purdie Moderator: Ian, you're such a trouble-maker! Good for you. OK, Mates - here goes - e-mail to Contact the biggies: Some potential text to include in your message, after your usual, honorable salutations: [Please initiate an investigation of Network Solutions, Inc. We feel that they have abused the authority granted to them by our government and should be required to return substantial funds to unhappy customers. Since NSI has had a monopoly on the registration of domain names since the advent of the commercial Internet, they now have a stranglehold on the marketplace. Although the market is now open to competitors, NSI makes it extremely difficult for its customers to leave. They delay or prevent domain name transfers due to their cumbersome and uncommunicative e-mail process. Their contract includes clause #23 that grants them the right to arbitrarily refuse a transfer at all. They SPAM (send unsolicited e-mail) to the customers of the web designers and developers who set up the sites, soliciting their customers to hire their services instead. When a customer needs to contact them in emergency situations because their system, for some reason, has prevented the site from being activated, they pass the buck and are no help. We have documented instances where, after weeks of persistence by a web designer, it did turn out that NSI was responsible for the error that prevented the commercial sites from launching. This kind of behavior has cost some people their entire project. They knowingly engage in illegal billing practices, invoicing site owners, long after they have moved their domains to other registrars. NSI counts on the fact, that, as difficult as it is to get through to them, most people will simply pay the $35.00 and not fight - if only 100,000 people do so, that means an extra $3.5 Million in free revenues. They sent 'final notices' to sites that have already paid the bill. Many people, to avoid having their sites shut down, pay the invoice - because they can't get through on the phone lines. When you do call in and the lines are busy, the recorded message says that operators are backed up on calls, please call again later. There is no way to leave a message.] No doubt, you have your own things to add. Incidentally, if you no longer want to host your sites with Network Solutions, Inc., you can move them. Not only will you pay less elsewhere, you won't be subject to their tyrannical contract provisions and billing practices. To transfer your sites: http://registerwizards.com/ |
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